At [Yearwin], we understand that circumstances may arise where you need to cancel an order. This Cancellation Policy outlines the terms and conditions related to cancelling orders placed on our e-commerce store.

Order Cancellation

Customers may request to cancel an order within 24 hours of placing the order, provided that the order has not already been processed or shipped. Once an order has been processed or shipped, it cannot be cancelled.

How to Cancel an Order

To cancel an order, please contact our customer service team at [Your Contact Information] with your order number and the reason for cancellation. We will make every effort to accommodate your request if the order has not yet been processed.

Refund Policy

If you successfully cancel an order within the specified timeframe and the order has not been processed or shipped, we will issue a full refund to the original payment method used for the purchase. Please allow up to [number of days] for the refund to be processed and reflected in your account.

Exceptions

Please note that certain products may not be eligible for cancellation or refund, such as personalized or customized items, perishable goods, and digital downloads. Additionally, orders placed during promotional periods or clearance sales may be subject to different cancellation policies.

Changes to Orders

Once an order has been placed, we are unable to make changes to the order details, such as product selection, quantity, or shipping address. If you need to make changes to your order, you may cancel the original order (subject to the terms of this Cancellation Policy) and place a new order with the desired changes.

Contact Us

If you have any questions or concerns about our Cancellation Policy or need assistance with cancelling an order, please contact our customer service team at [info@yearwin.in].

This Cancellation Policy was last updated on [04.03.2024].